Shipping policy

Last updated: October 27, 2026

How W4SD ships

W4SD is a curated shop. We pick pieces from independent makers and suppliers, and each one ships its items directly to you. That's why you check out once, but your order may arrive in more than one package.

Separate packages, separate tracking

  • If your order includes items from more than one maker, each maker ships its items separately.

  • You'll get a shipping confirmation email with tracking for each package as it ships.

  • Packages may arrive on different days.

Shipping costs

Shipping is calculated at checkout from each maker's rates and your address. You'll see the total shipping cost before you pay. If your order ships from several makers, checkout may show a separate rate for each shipment.

Processing and delivery times

Each maker has its own processing time. Delivery estimates shown at checkout come from the maker's rates and are estimates, not guarantees. For vintage pieces, there is only one of each item.

If an item is delayed

If an item can't ship within the time we gave you, or within 30 days of your order if no time was given, we'll email you a revised shipping date and the option to cancel that item for a full refund. If we can't fill an item at all, we'll cancel it, let you know and refund you promptly.

Where we ship

We currently ship within the United States only. Some makers can't deliver to P.O. boxes. If a maker can't deliver to your address, we'll contact you before the item ships.

Lost, late or damaged packages

If tracking hasn't updated for 7 days, or a package arrives damaged, email us at support@piggyback-trader.com with your order number and photos of the damage and the box. Please contact us within 7 days of delivery for damage. We'll work with the maker on a replacement or refund.

Address changes and cancellations

Contact us as soon as possible. Once a maker has shipped your item, we can't change the address or cancel that item, but you can return it under our Refund Policy.